Refund & Return Policy
At Zee Store (operated by Nisa Industry LLC), we want to ensure that you are completely satisfied with your purchase. If you are not happy with your order, we are here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
You must provide the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment (via Paddle).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Non-Refundable Items
Certain types of items cannot be returned, like perishable goods, custom products, or digital downloads (if applicable). Please get in touch if you have questions about your specific item.
5. Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: info@zeestore.uk
Business Address: 30 N Gould St, Ste R, Sheridan, WY 82801, USA.